Data Protection

PK Log Privacy Policy — Our Commitment to Protecting Your Information

Everything about how your personal data is collected, used, and kept safe at pk log — explained transparently, right here.

Last Updated: July 2026

In Brief: pk log treats your data as something valuable, not a burden. We only collect what is necessary to provide our services — not to sell to advertisers.

1

Policy Overview & Applicability

This Privacy Policy applies to the pk log (pklog.app) platform. When you use our website, mobile app, or any related services, you are subject to this policy.

We believe your data belongs to you — pk log acts only as its custodian. This policy exists to be fully transparent about what information we collect, why we collect it, and how it is used.

Pk log complies with international data protection laws and regulations, including those applicable in Bangladesh. This policy may be updated from time to time — any changes will be reflected by an updated date at the top of the page, and registered users will be notified by email.


2

What Types of Information We Collect

Pk log collects three types of information:

a) Information you provide directly:

  • Name, date of birth, email address, mobile number
  • Identity verification documents (National ID, passport)
  • Payment method details (bKash/Nagad number, last four digits of card)
  • Information provided when contacting support

b) Automatically collected:

  • IP address, device type, operating system
  • Browser information, page visit times and frequency
  • Betting history, game activity, transaction records
  • Cookies & Session Data

c) From Third Parties:

  • Transaction verification details from the payment gateway
  • Risk assessment data from fraud prevention agencies

Sensitive Data: pk log never stores your full card number, PIN, or password. Payment information is processed exclusively through an encrypted gateway.


3

Purpose of Data Use

Pk log uses your information solely for the following purposes:

Purpose Description
Account ManagementRegistration, login, KYC verification & profile updates
Payment ProcessingDeposit, withdrawal & transaction verification
Customer SupportProblem Resolution & Complaints
Fraud PreventionDetecting and Preventing Suspicious Activity
Legal ObligationsMeeting regulatory authority requirements
Service ImprovementAnalysing and improving the user experience
Promotional CommunicationsNews about bonuses and offers (subject to your consent)

You can opt out of marketing communications at any time. Just update your account settings or contact support, and it will be done within 48 hours.


4

Data Sharing & Third Parties

pk log never sells your data. However, your information may be shared in specific circumstances:

  • Payment Provider: For verifying transactions with bKash, Nagad, Rocket, and similar services.
  • Game Provider: Necessary session data shared with the relevant game provider.
  • Anti-Fraud Organizations: For verifying suspicious activity.
  • Legal Authorities: In cases of court orders or lawful investigations.
  • Technology Infrastructure Partners: Servers and cloud services (all bound by NDA).

Information shared with third parties is kept to the bare minimum — only what is strictly necessary. All partners are required to comply with pk log's privacy standards.


5

Cookies & Tracking Technologies

Pk log uses cookies and similar technologies — primarily to enhance your experience and improve the platform. Types of cookies:

  • Essential Cookies: Maintaining login sessions and security verification are essential for the platform to function.
  • Functional Cookies: Remembering your preferred language, theme, or game category.
  • Analytics Cookies: To understand which pages get the most traffic and where issues arise.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain features. pk log does not use third-party advertising cookies.


6

Data Retention Period

Pk log does not retain your data longer than necessary. Our general policy is:

  • Data for active accounts is retained for as long as the account remains active.
  • Typically 5 years after account closure to meet legal obligations.
  • Transaction records are retained for a specified period in accordance with financial regulations.
  • Support chat history is deleted 3 years after a matter is resolved.
  • Marketing data — removed immediately upon opt-out.

Where a legal investigation or dispute is ongoing, relevant data may be retained until the matter is resolved.


7

Your Data Rights

As a pk log user, you have the following rights:

Right of Access

If you'd like to know what data pk log holds about you, we are required to respond within 30 days.

Right to Rectification

If any of your data is inaccurate, you can request that it be corrected.

Right to Erasure

In certain circumstances, you may request that your data be deleted (the "right to be forgotten").

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You may request that your data be transferred in a standard portable format.

Right to Restriction

In certain circumstances, you may request that data processing be temporarily suspended.

To exercise any of these rights, email us at support@pklog.app or reach out via live chat.


8

Security Measures

Pk log uses industry-standard security technologies to keep your data safe:

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Database Encryption: Sensitive data in storage is kept in encrypted form.
  • Access Control: pk log staff are granted access only to the data necessary for their role.
  • Regular Security Audits: Independent security experts conduct regular vulnerability assessments.
  • Firewall & DDoS Protection: Server-level protection.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.

In the event of a data breach, pk log will notify the affected members and relevant authorities within the legally required timeframe.


9

Child Data Protection

Pk log is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If a minor is suspected of having opened an account, it will be closed immediately and all associated data deleted. If you have concerns, please notify us at support@pklog.app.


10

Policy Updates & Contact

When this Privacy Policy is updated, the date at the top of the page will be revised and a notice will be sent to your registered email. For significant changes, a special notice will also be shown at login.

For any privacy-related questions, complaints, or requests:

  • Email: privacy@pklog.app
  • General Support: support@pklog.app
  • Live Chat: Available 24/7

Response Guarantee: pk log is required to respond to privacy-related requests within 30 days.

How pk log Protects Your Data

Not just words — pk log ensures data protection on both the technical and policy fronts.

End-to-End Encryption

Every bit of data from your device to our servers is encrypted with 256-bit SSL — no one can intercept it along the way.

Minimal Data Collection

Pk log only collects information that is genuinely needed. Requesting or retaining unnecessary data goes against our policy.

Data Is Never Sold

Pk log has never sold — and will never sell — your data to advertisers, data brokers, or any third party.

Internal Access Controls

Pk log staff can only access the data necessary for their specific role. All access is fully logged.

Automatic Data Deletion

Data is automatically deleted after the retention period expires. Holding onto outdated information is not something we do.

Regular Security Checks

Independent security experts audit pk log's systems every six months to identify vulnerabilities.

Rewards & App Inquiries

At pk log, winnings are generally credited to your wallet automatically as soon as a match or event concludes. For live bets, this happens in real time; for pre-match bets, within 15 minutes of the match ending. Bonus winnings are added to your balance instantly once the wagering requirements are met. If there is an unusual delay of more than 30 minutes, contact us via live chat with your bet ID and our support team will verify it promptly. For withdrawals, members who have completed KYC verification are processed within 15 minutes to 24 hours.

Yes, pk log has its own Android app. Even if it's not available on the Google Play Store, you can download the APK file directly from pk log's app page. Before downloading, go to your phone's Settings > Security and enable "Unknown Sources" or "Install Unknown Apps". The APK is only 34 MB — download and installation combined take under two minutes. The app runs on all devices with Android 6.0 or above. iOS users can access all features by opening pklog.app in Safari — an iOS app is coming soon. Full details are available on our app page.
Play With Peace of Mind

Your Data Is Safe — Join pk log Today

Read our Privacy Policy, and once you're satisfied, register to enjoy the full pk log experience.

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